Terms and Conditions

Booking/Contract Conclusion

The travel contract between the person booking and the TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG will not come into being until the online booking through TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG with all its performance characteristics has been confirmed in writing.

Conditions of Cancellation

The booking may be cancelled up to 14 days prior to the date of travel. In this case the cost of the booking will be reimbursed to the person booking and a flat-rate of € 35,-- will be charged as a handling fee.

The cost of the trip cannot be reimbursed in the case of a later cancellation of the booking up to 13 days prior to the date of travel or in the case of not taking part in the trip.

Change of Reservation/Change of Name

Any alterations of a booking already confirmed in writing must be accepted and reconfirmed in writing by TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG.

Warranty

The customer has the right to make a warranty claim should certain services be insufficient or not rendered. The customer agrees that TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG should deliver sufficient service or improve the inadequate service within an appropriate time limit instead of his claiming redhibitory action or a reduction in price. This can be corrected either by solving the problem or by offering a similar or higher compensationary service which must be agreed upon explicitly with the customer.

The customer is obliged to inform the representative of TUI Reisecenter Austria GmbH, Nachfolge GmbH & Co KG immediately about any shortcoming in fulfilling the contract which he ascertains during the trip. The customer will be informed of an appropriate contact address with the confirmation of the booking.

TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG reserves the right to change the confirmed accommodation at short notice. Reasonable alternative accommodation will be provided which corresponds to the category of the original booking.

Disclaimer of Warranty

TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG is not liable in the case of tours considered to be high risk (e.g. skiing accidents, climbing accidents, rafting accidents...) nor for consequences which result in the course of these trips in as much as they occur outside the tour company’s area of duty.

Besides this TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG is not liable for the loss of objects of value apart from in the case of deliberate intent and gross negligence.

Price Changes – Pricing

The pricing on the online travel platforms is carried out with so-called „from-prices“. The actual ascertainment of price may vary within the booking depending on the booking procedure used. The current price depends on availability and customer demand. The price categories for each service offered can be seen in the respective description of services.

Conditions of Confidentiality

TUI Reisecenter Austria GmbH Nachfolge GmbH & Co KG guarantees to use incidental customer data collected, solely in connection with the processing of the organisation of the trip and will use and save it only for market research and internal marketing purposes.

Imprint

Details of the Tour Operator

Company Name: TUI Reisecenter Austria Ges.m.b.H. Nachfolge GmbH & Co KG

Contact: Ferdinand Hanusch Platz 1, Postfach 9
A-5024 Salzburg
AUSTRIA
Telephone: 0043-512-33 626 10

E-mail: sales@tui.co.at
Commercial Register Number: FN 241249 d
Court of Commercial Law: Industrial Court Salzburg
VAT-Number: ATU 57445303

Controlling Institution: Federal Ministry of Economics and Labour
Registration Number in the Directory of Tour Operators:

1998/0372

Insolvency Insurance: TUI Reisecenter Austria Ges.m.b.H.,
Eigenveranstaltungen gemäß RSV: DRS Deutscher

Reisepreis Sicherungsverein VvaG Munich , Policy-No.

1.045.977, Liquidator: Europäische Reiseversicherung AG,
1090 Vienna , Augasse 5 - 7

Chamber Membership: WKO - Austrian Chamber of Commerce

Website: agindo

Disclaimer:

Liability for Content

As authors of the pages we are responsible for the content of the web page according to general law. The content of these pages was compiled with great care.

Liability for Links

Our offers contain links to external web sites the content of which we have no influence over. We can therefore not offer any safeguard for the external content. The respective provider is responsible for the linked sites. At the time of linking, the sites were checked for possible legal offences. Permanent monitoring of the linked sites is, however, not possible nor reasonable. Should any infringements become known we will immediately remove the links.

Copyright

The publications on this site are subject to Austrian copyright law. The duplication, processing, circulation or any kind of utilisation beyond the limits of copyright law require the written assent of the respective author. Contributions from third parties are marked as such. Downloads and copies of this site are granted solely for private and non-commercial use.

Conditions for Use of this Web-site:

  • The person booking must be considered under law to be „capable of acting“.
  • The content of the web-site is subject to copyright regulations and therefore not allowed to be copied, changed, licensed, reproduced nor put to commercial use.
  • The person booking agrees that all financial transactions be carried out with his explicit consent.
The person booking confirms that all personal details are accurate.

Contact

TUI alps & cities
E-Mail: sales@tui.co.at
Hotline: +43 512 2110 22